KMS Hayloft
Does anyone know if they are having problems? I ordered pellets on the 20th and haven't gotten any updates. The phone is just the greeting saying no one is available, and they haven't responded to an attempted contact via their Web site. Now, I will definitely run out, and I will hat switching brands.
- Sef
- I dissent.
They are more expensive on Amazon and they ship from a third party seller (not eligible for 2-day Prime shipping).
I actually ran into this with my last KMS order, but fortunately they were able to get the pellets back in stock before I ran completely out.
The boys are not happy that I'm having to ration...
I actually ran into this with my last KMS order, but fortunately they were able to get the pellets back in stock before I ran completely out.
The boys are not happy that I'm having to ration...
I am wondering what the situation with KMS is. They haven't responded to me saying I did not request to cancel my auto-ship. I wonder why they did and issued a refund... I see nothing on their Web site indicating problems, but it seems to not be allowing me to order.
I checked with the place where I get hay. Theirs comes from Colorado, so the guy didn't foresee shortages, but I don't think he exactly has his finger on the pulse of what lies ahead. I will be visiting to stock up this weekend. What on earth happens for the pigs and other animals when hay is in short supply? I suppose they just suffer the consequences.
I checked with the place where I get hay. Theirs comes from Colorado, so the guy didn't foresee shortages, but I don't think he exactly has his finger on the pulse of what lies ahead. I will be visiting to stock up this weekend. What on earth happens for the pigs and other animals when hay is in short supply? I suppose they just suffer the consequences.
- Sef
- I dissent.
I hope that isn't the case (KMS being sold). Last time I ran into issues with not getting a response, I did post on their FB page that they were ignoring my emails. This elicited a somewhat snarky email from the owner that I didn't really think was justified as I had sent three emails asking for a status on my order and heard nothing back. I wasn't happy about it, but they're still the best pellet available here in the US, and I have been willing to put up with crappy customer service for the sake of my guys.
They really need to tell customers what the heck is going on, though. I haven't gotten a shipping update from the third party seller, either.
They really need to tell customers what the heck is going on, though. I haven't gotten a shipping update from the third party seller, either.
I just got a notification from KMS saying my order was declined bcs of my credit card. (previous was recently closed due to attempted fraud) What a crude Web site. That's nearly 2 weeks gone by without knowing what the issue was. At least they haven't folded, but now we will see how long it takes to actually get the pellets. I won't be holding my breath. Oxbow will have to do if KMS is going to be unreliable.
This has made me wonder though, how has the consensus come to hold that KMS is the best? Is this based simply on reading the labels of various brands?
This has made me wonder though, how has the consensus come to hold that KMS is the best? Is this based simply on reading the labels of various brands?