KMS Hayloft

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mmeadow
Supporter 2004-2021

Post   » Fri Oct 22, 2021 4:45 pm


I decided to stockpile a little KMS, ordered another five pounds (the current maximum order), and it arrived very quickly this time.

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Sef
I dissent.

Post   » Sun Dec 26, 2021 9:38 am


KMS is out of stock again?
https://kmshayloft.com/collections/small-batch-pellets

I knew I should have stockpiled it when I had the chance. :(

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Lynx
Celebrate!!!

Post   » Sun Dec 26, 2021 5:44 pm


Always frustrating when a product you want can't be had. Guinea pigs can sometimes be so picky! - not to mention other pets. I am caretaking a couple of my neighbor's house cats. One type of dry food for one, another type for the other. And a particular wet food for the picky one and a half can of easy to get scarfed down cat food for the other. I do my best to keep them happy!

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Waddles
Party Poop-er

Post   » Mon Dec 27, 2021 8:15 pm


Just like trying to keep all humans in the household happy at mealtimes.

SSLee

Post   » Wed Dec 29, 2021 2:58 pm


Oh no, I signed up for autoship thinking their pellet issue has been resolved for the season. I'm down to about 2.5 pounds right now. I should have ordered an extra 5 lbs in case of emergency, which it will be soon.

My Chewy.com Rabbit Hole orchard hay was lost in transit for a couple of days but finally showed up.

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Lynx
Celebrate!!!

Post   » Wed Dec 29, 2021 9:10 pm


When my neighbor gets her Chewy.com cat food orders, she alerts her neighbors to put it inside her house! I think I wrote about the bear incident where he hauled the cat food off her porch (she was at work) and ate about a third of the bag.

I believe we can rest assured that guinea pig hay is not a feast for bears.

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Sef
I dissent.

Post   » Thu Dec 30, 2021 5:37 am


Bears are smart!

No word back from KMS on when they anticipate having pellets available again. I'm back to mixing them with Garden Select. Our guys will eat both, fortunately, but I don't like the higher calcium in Oxbow. It is frustrating.

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Sef
I dissent.

Post   » Thu Jan 06, 2022 1:31 pm


I have written to KMS three separate times so far, asking about pellet availability, but there has been no response. Their customer service is non-existent.

I think I am ready to officially switch to Oxbow

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Lynx
Celebrate!!!

Post   » Thu Jan 06, 2022 2:18 pm


I don't blame you. Customer service is important!

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ItsaZoo
Supporter in 2022

Post   » Sun Jan 09, 2022 1:40 am


That's too bad about KMS. I never ordered from them but it sounds like they have really good quality products, but are in over their heads trying to run the business.

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Sef
I dissent.

Post   » Sun Jan 09, 2022 1:57 am


What pellets do you use, ItsaZoo?

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mmeadow
Supporter 2004-2021

Post   » Sun Jan 09, 2022 9:43 pm


I got my subscription order of KMS pellets a few days ago.

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Lynx
Celebrate!!!

Post   » Mon Jan 10, 2022 12:09 pm


Do they come directly from the company or does KMSHayloft now have a setup where they send the product to Amazon and Amazon ships it?

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Sef
I dissent.

Post   » Mon Jan 10, 2022 12:15 pm


I wonder if they are low on quantity and reserving their inventory for subscribers. Timothy pellets still show "Sold Out" on their website today.

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mmeadow
Supporter 2004-2021

Post   » Mon Jan 10, 2022 2:08 pm


I thought that might be the case, Sef. I was surprised to see the shipping notification, as I knew what the website said. I am still annoyed at the miserable communication (none) around the previous outage.

There's no downside to being a subscriber. You can always postpone an upcoming shipment if you don't want it. Quality still seems good. On the other hand, they might not let you know when it's delayed! I've got Oxbow here just in case and mix it in occasionally to give the porkers some variety.

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Shanna
Supporter in '19

Post   » Tue Jan 11, 2022 8:02 pm


My Charlie loves Hayloft pellets and I’m struggling to find a good formulation. He doesn’t like Oxbow essentials so I’m trying Organic Bounty. It does have “canola meal”. Isn’t that basically corn? I’m also concerned about the amount of calcium.

bpatters
And got the T-shirt

Post   » Tue Jan 11, 2022 8:33 pm


Canola is rapeseed, which, if I'm not mistaken, is pretty low in calcium.

SSLee

Post   » Fri Jan 14, 2022 3:19 pm


I just received a message that my recurring KMS pellet order has been declined. This is my first time being a subscriber and guessing that KMS is still out of pellets. Will order Oxbow Garden Select pellets to mix in with the remaining KMS pellets. Or maybe I will try the organic variety as that is new to us.

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Sef
I dissent.

Post   » Sat Jan 15, 2022 10:50 am


I would be less irked if they could at least respond to emails. They don't. I received an email last week (or maybe it was the week prior), advertising a hay sale. They can do that, but they can't answer a long-time customer who just wants to know when pellets are anticipated to be back in stock.

SSLee, just as an FYI, the Organics formula still has calcium carbonate in it and is higher in overall calcium than Garden Select. Maybe not an issue for you, but I try to avoid calcium carbonate whenever I can due to the number of bladder stone cases we have had over the years.

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AviN4
Supporter in '21

Post   » Sat Jan 22, 2022 11:12 am


As soon as KMS starts accepting new orders for their timothy pellets, I'd suggest starting a subscription. Even though their website has listed the pellets as out of stock for months, I've been receiving 5lb of pellets each month from the subscription order I created in October 2021. So far I believe the pellets have all listed September 2021 as the mill date, so perhaps they've still been unable to mill any pellets since then. It remains to be seen whether these deliveries will continue, but subscriptions do seem to be prioritized over new orders.

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